Privacy Policy
QUICKCHART INC. PRIVACY POLICY
Last Modified: 25 Nov 2025
We Respect Your Privacy
QuickChart Inc. approaches our communications with you, including on the Internet, with respect for, and commitment to protecting, your privacy rights. We hope that this disclosure will help increase your confidence in how we collect, protect, use and share information through our Services, and enhance your experience on the Internet. Please note that by visiting our website or using our Services in any manner, you are accepting the practices described in this Policy.
This Policy describes how we collect, protect, use and share information gathered about you, including on our web-based application known as QuickChart (the “App”) and any other platform, website, products, and services made available (the “Services”) by QuickChart Inc., a corporation incorporated under the federal laws of Canada (referred to as “QuickChart”, “Company”, “us”, “we”, or “our”).
We may review this Policy to ensure that it is relevant and remains current with changing laws, regulations and technologies, and we reserve the right to change this Policy at any time. Our updated Policy will be posted on our website at www.quickchart.ca/privacy and will be current as of the “Last modified date” set out above. However, while the Policy may change, we will treat your personal information in a manner consistent with the Policy under which it was collected, unless we receive your consent to treat it differently.
By using the App or accessing any Services, you agree to the collection, use, and disclosure of your personal information in accordance with this Policy and our Terms and Conditions of Use (the “Terms”). If you do not agree with this Policy, please do not use the App or any Services.
Who We Are and What We Do
We proudly offer an innovative platform, QuickChart, that utilizes a combination of self-hosted and third-party services to transcribe and summarize live or recorded audio into concise, comprehensible medical notes. Our application is adept at generating extensive notes from minimal text and audio inputs, leveraging advanced algorithms and machine learning techniques for accuracy and efficiency.
What is Personal Information?
Personal information is any information about an identifiable person.
This policy applies to personal information about individuals and does not apply to information collected, used or disclosed with respect to corporate or commercial entities. This policy does not impose limits on our collection, use or disclosure of information exempted under applicable privacy legislation, including business contact information and certain publicly available information.
What Personal Information Does QuickChart Collect and How Is It Used?
QuickChart may collect information including your name, address, phone number, email address, subject of inquiry, preferred communication method, website interactions, IP address, browser type, language, access times, referring websites, and other information you provide.
Telecommunications and Voice Processing
QuickChart uses secure telecommunications and cloud-based technologies, including voice and audio communications, to support its Services. This may include the transmission or processing of audio or related data through trusted third-party telecommunications and infrastructure providers. As a result, certain information may be transmitted, processed, or temporarily handled outside Canada, including in the United States, subject to contractual, technical, and organizational safeguards designed to protect privacy and confidentiality and to provide a level of protection comparable to that required under Canadian privacy laws. QuickChart does not use telecommunications or voice data for marketing, advertising, or unrelated purposes. Such data is handled solely for the purpose of providing the Services and in accordance with this Privacy Policy and applicable privacy legislation.
We store and process user-submitted data, including personal information and, where applicable, personal health information, for the purpose of providing the Services. This may include dictations, audio recordings, transcriptions, reports, generated outputs, and related content, which may be stored securely within QuickChart systems or processed and stored by trusted third-party service providers acting on our behalf, in accordance with contractual safeguards and applicable privacy laws.
QuickChart does not use such data for its own independent purposes. All user-submitted content is handled solely to provide the Services, in accordance with user instructions, our Privacy Policy, and applicable Canadian privacy legislation.
.How We Use Your Information
- Authenticate your identity
- Present our website, App, and Services
- Provide requested products or services
- Fulfill stated purposes of collection
- Provide account and subscription notices
- Enforce contracts and billing obligations
- Notify you of service changes
- Improve services and user experience
- Any purpose disclosed at collection
- Any other purpose with your consent
Disclosure of Your Information
- In connection with mergers, acquisitions, or asset transfers
- To service providers such as Microsoft Azure and DigitalOcean
- To fulfill the purpose of collection
- As disclosed at collection
- To comply with legal obligations
- To enforce agreements
- With your consent
Transferring Your Personal Information
Personal information may be processed, stored, or transferred outside Canada, including to jurisdictions with different privacy laws. Foreign governments may access such information under applicable laws. All service providers are contractually required to meet Canadian privacy standards.
By submitting personal information or using the Services, you consent to this transfer and processing.
Data Security
We implement physical, electronic, and administrative safeguards designed to protect personal information. Users are responsible for maintaining password confidentiality. Internet transmissions are not completely secure and are at your own risk.
Personal Health Information
We do not access personal health information or patient-sensitive data. Users are solely responsible for ensuring they have the appropriate permissions and consents to submit such data and for complying with applicable laws.
- You have obtained all required consents
- You comply with applicable privacy laws
- You do not submit unlawful or inappropriate data
Data Retention
Personal information is retained only as long as necessary. Data may be anonymized and used for legitimate business purposes. QuickChart does not access clinical data, personal health information, or generated notes. Data is stored temporarily (up to 30 days) for synchronization purposes only.
Providing Access
Upon request and identity verification, we will provide access to personal information under our control within 30 days, subject to legal limitations.
Corrections and Accuracy
We make reasonable efforts to keep personal information accurate and provide mechanisms for correction or deletion.
Withdrawing Your Consent
You may withdraw consent by contacting info@quickchart.ca. Withdrawal may limit service availability.
California Privacy Rights
California residents have rights under the CCPA, including access, deletion, and non-discrimination. Requests may be made using the contact information below. Identity verification may be required.
Changes to This Privacy Policy
Material changes will be posted on this page and communicated via email or website notice.
Contact Information and Challenging Compliance
Email: info@quickchart.ca